FAQ
Is Gratuity included?
No- Gratuity to the driver and the wine consultants are not included in the price of the tour. Please tip accordingly. We do however include the gratuity at lunch, so you will not need to leave an additional tip.
Can I drink on the bus?
We can promise there are plenty of tastings available at each destination therefor, we do not allow any drinking on any of our Pre-set wine tours, Private shuttle rental or the Cadillac tour.
We charge a Cleaning fee
A cleaning fee* of $150.00 will be charged to the credit card on file if you damage the interior or exterior of the vehicle caused by food or beverage spills on fabric or other surfaces, or minor bodily fluids messes (vomit),
*Cleaning policy applies to pre-set wine tours, Cadillac tours and Private shuttle rentals
Is food included? Can I bring it?
Required notice for reservation?
We take reservations the day before tour dates, but we won’t refund any cancellations that occur within 30 days of booking. If you do cancel, a 5% booking fee will be applied to all cancellations.
Check our cancellation policy at the bottom of this page.
Photo policy
Grape & Grain Tours love it when our new friends brag on social media about us! Our marketing department reserves the right to take pictures of visitors while on our tours and put them on our social media sites. Be sure to review us on Trip Advisor, Yelp and Facebook!
Are you a returning customer?
As a special thank you, all repeat customers will enjoy a special savings on your next tour. Contact us to get your $15 off discount code.