FAQ

Is Gratuity included?

Gratuity to the wine consultants are included in the price on the All-inclusive Cadillac tours.   The gratuity to the drivers are not included.  

Can I drink on the bus?

We can promise there are plenty of tastings available at each destination therefor, we do not allow any drinking on any of our  Pre-set wine tours, Private shuttle rental or the Cadillac tour.

 

We charge a Cleaning fee

A cleaning fee* of $150.00 will be charged to the credit card on file if you damage the interior or exterior of the vehicle caused by food or beverage spills on fabric or other surfaces, or minor bodily fluids messes (vomit), 

*Cleaning policy applies to pre-set wine tours, Cadillac tours and Private shuttle rentals

Is food included? Can I bring it?

Lunch is included on scheduled tours. You can bring additional snacks on the bus and we provide complementary water. Destinations do not allow outside food but many sell snacks or provide vendors on site.

Required notice for reservation?

We take reservations the day before tour dates, but we won’t refund any cancellations that occur within 30 days of booking.  If you do cancel, a 5% booking fee will be applied to all cancellations.

 Check our cancellation policy at the bottom of this page. 

 

Photo policy

Grape & Grain Tours love it when our new friends brag on social media about us!  Our marketing department reserves the right to take pictures of visitors while on our tours and put them on our social media sites.  Be sure to review us on Trip Advisor, Yelp and Facebook!  

Are you a returning customer?

As a special thank you, all repeat customers will enjoy a special savings on your next tour. Contact us to get your $15 off discount code.