Cancellation Policy

All tours are refundable, minus a 5% administrative fee, up until 30 days before your tour date. To receive a refund, please call us at (269) 231- 0365 or email info@grapeandgraintours.com and include the following information:
  • Name
  • Tour Type (i.e. Friday, Saturday, Sunday, Private Tour or Shuttle Service)
  • Tour Date and Pick Up Location

NO REFUNDS, DATE TRANSFERS, OR CREDITS WILL BE GIVEN FOR ANY REASON WITHIN 30 DAYS OF YOUR SCHEDULED TOUR DATE

AGREEMENT

Entered into this agreement is Grape and Grain Tours and guest.

​You cannot bring alcohol or consume alcohol on the bus.

​There is no smoking on the bus.

​If you damage any equipment on the bus you are responsible for replacing it.

​If you become drunk and disorderly or too intoxicated to finish the tour, the tour guide as the right to end your tour immediately. No refund will be given.

​There will be no fighting, disorderly conduct, abusive language, or inappropriate music on the bus.

Grape and Grain Tours will not be responsible for any personal items or purchases left on the bus.

PAYMENT POLICY

​Payment is due in full at time of booking.

RESERVATION POLICY

Grape and Grain Tours accepts Visa, MasterCard, American Express and Discover. Your Credit Card will be charged for the full payment amount at the time you make your reservation.

Your reservation will not be considered confirmed until you have received confirmation from Grape & Grain Tours via e-mail or telephone.

If you have any questions or uncertainties, please call or email us for verification.