THERE WILL BE NO REFUNDS GIVEN FOR ANY REASON WITHIN 30 DAYS OF YOUR SCHEDULED TOUR DATE UNLESS GRAPE AND GRAIN CANCELS THE TOUR. THIS INCLUDES SCHEDULED TOURS, PRIVATE TOURS, AND SHUTTLE SERVICES.
WE WILL HOWEVER LET YOU TRANSFER YOUR BOOKING TO ANOTHER DATE THAT WORKS BETTER FOR YOUR SCHEDULE. PLEASE SEND US AN EMAIL AND WE WILL ARRANGE IT FOR YOU. OFFER EXPIRES 1 YEAR FROM YOUR ORIGINAL BOOKING DATE.
We will gladly give you a refund on your credit card, minus any booking fees BEFORE 30 days of your tour date. To receive a refund, please call us at (269) 231- 0365 or email firstname.lastname@example.org and include the following information:
-Tour Type (i.e. Friday, Saturday, Sunday, Private Tour or Shuttle Service)
-Tour Date and Pick Up Location.
Entered into this agreement is Grape and Grain Tours and guest.
You cannot bring alcohol or consume alcohol on the bus.
There is no smoking on the bus.
If you damage any equipment on the bus you are responsible for replacing it.
If you become drunk and disorderly or too intoxicated to finish the tour, the tour guide as the right to end your tour immediately. No refund will be given.
There will be no fighting, disorderly conduct, abusive language, or inappropriate music on the bus.
Payment is due in full at time of booking.
Grape and Grain Tours accepts Visa, MasterCard, American Express and Discover. Your Credit Card will be charged for the full payment amount at the time you make your reservation.
Your reservation will not be considered confirmed until you have received confirmation from Grape & Grain Tours via e-mail or telephone.
If you have any questions or uncertainties, please call or email us for verification.